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FAQ

SHIPPING INFO

  • IT DOMESTIC ORDERS SHIP WITHIN 3-5 WORKING DAYS
  • INTERNATIONAL ORDERS 5-10 WORKING DAYS
  • IT’S THE CUSTOMER’S RESPONSIBILITY TO PAY IMPORT TAXES
  • REGULATIONS FOR IMPORT DUTIES AND TAXES MAY VARY AND WE ARE UNABLE TO CONTROL NOR PREDICT THEIR AMOUNT
  • IF YOU REFUSE A SHIPMENT FROM US, YOU ARE RESPONSIBLE FOR THE ORIGINAL SHIPPING CHARGES AND THE COURIER COST
  • PLEASE REFER TO OUR TERMS OF SALE FOR FURTHER INFORMATION
 
INFORMATION ON INTERNATIONAL DUTIES AND TAXES
RLST IS NOT RESPONSIBLE FOR DUTIES AND TAXES IN REGARDS TO INTERNATIONAL ORDERS. PLEASE ADVISE THAT ALL PRICES ON THE WEB STORE ARE PRE-TAX AND THE BUYER WILL BE RESPONSIBLE FOR COVERING DUTIES AND TAXES OF AN ITEM.
 
WHO DO I CONTACT IN REFERENCE TO MY ORDER?
FOR UPDATES ABOUT ORDERS, OR ANY HELP PLEASE CONTACT 
NEWS@BELTSBYRLST.COM
INSTAGRAM: @BELTSBYRLST
 

TERMS OF SERVICE

Terms of Sale

 About these Terms of Sale

  •  These terms of sale (“Terms of Sale“) apply when you use our website to purchase products. By purchasing any goods that we might make available on the Website you confirm that you agree to these Terms of Sale. These Terms of Sale should be read alongside any specific terms and conditions applicable to the Products.
  • Where to find information about us and our Products
  •  The Website is operated in Italy by Belts By Rlst (Strada San Martino di Mugnano 5, Modena) company registered in Italy. You can find everything you need to know about us and the Products on the Website. If you purchase Products from us we will also confirm the key information to you in writing during the checkout process.
  • Orders are not accepted until they are confirmed by us

Once we have accepted your order, we will send you an email to confirm that we have accepted. Please note that until you receive confirmation we have accepted your order, it is not confirmed.

  • We can reject orders

Sometimes we need to reject orders, which may come before or after we have confirmed them. Some of the reasons that we may need to reject an order include a Product unexpectedly becoming out of stock, because we can’t verify your age (where the product is age-restricted), because you or your delivery address is located outside of our delivery areas, the price of the relevant Product was misstated by us. When this happens, we let you know as soon as possible and refund any sums you have paid (if any)

  • Payment is taken at the point you complete the checkout process

We will take payment for all orders at the point you complete the checkout process for the relevant order. You will own your ordered goods once we have received payment in full.

  • You are responsible for duties and taxes

When ordering Products from us that will be delivered outside of mainland IT you may be subject to import duties and taxes, which are levied once the relevant Products reach the specified destination. Any additional charges for customs clearance must be borne by you and we have no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information. [Additionally, please note that when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products.]

 

WHO IS BEHIND THE PROJECT?

(IG) @CEO.RLST IS THE OWNER OF BELTS BY RLST.

HIS IDEAS COMES FROM A LONG EXPERIENCE INTO FASHION INDUSTRY, HE GOT A STRONG TEAM BEHIND THAT HELPS HIM EVERY DAY TO BUILD THE BRAND